FAQ

How can I track my order?

You will receive an email with tracking information once your order is processed. 

How quickly will my order ship?

Most orders ship within 1–2 business days, and I often get them out within 24 hours. If you have a deadline or special request, feel free to message me—I’m always happy to help when I can.

Where are you located?

I am in Charleston, SC. So, if you are local, we can always arrange a pickup.  Use code LOCAL at checkout to save on shipping. 

What if I’m unsure which photos to upload? 

If you’re unsure about your photos or have a question before ordering, feel free to reach out! I’m always happy to help guide you so you feel confident placing your order.

How can I get in touch with someone for help?

Our contact us form on the website, instagram DM, or email me at spunkymonkeyphotomagnets@yahoo.com

Satisfaction & Order Support

Every order is carefully produced using professional-quality materials and equipment, and if there’s ever a question, concern, or issue, I’ll always work with you to make it right.

If something arrives damaged, incorrect, or not as expected, please reach out within 48 hours of delivery and we’ll find the best solution together.